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A $4M clinic may lose $200,000 a year from canceled visits.

MGMA reports 5–7% no-shows — but what about the 14% who cancel and never return?
The numbers don't lie. Most staff never see it. Optimistic reporting buries it. Our calculator exposes it.

Recover 6 Figures in Lost Revenue
Setup takes 2-3 weeks depending on A2P timing.
We custom-fit your logic - no EHR disruption.
SMOVR Dashboard Preview
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The Results

Your front desk is firefighting, SMOVR can help.

Cancellations. No-shows. "I'll rebook later."

Patients running late or getting lost.

Most systems react after the damage is done.

SMOVR catches the breakdowns before they spread — without needing access to your EHR.

Before SMOVR

"I'll rebook later." They vanish for months

"I'm running late" Staff scrambles or loses the slot

Patient gets lost They miss the appointment

Staff forgets to log a reschedule Calendar is wrong

System "confirms" Patient still no-shows

5 PM: no idea who canceled or rescheduled

Staff re-enters everything manually

Gaps = lost revenue Cancellations kill the schedule

Front desk = overwhelmed + reactive

After SMOVR

"No problemwe'll remind you in 2 months." They rebook automatically

SMOVR routes them: reschedule, map, or callno chaos

Custom directions link sent instantlythey show up

SMOVR logs it immediatelyno errors, no stress

SMOVR checks intentconfirms, reroutes, or recovers

SMOVR sends a daily digestfull visibility

One-time import into the EHRclean and consolidated

SMOVR reroutes cancellation into reschedule or callin real-time

SMOVR runs outside the EHRhandles issues before they hit the front desk

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Industry Challenges

What's Going Wrong
(And Why You're Not Alone)

Clinics lose 10–14% of revenue from missed or unfilled appointments

Legacy systems like Epic and Athena don't adapt when things change

Most platforms require manual rescheduling — or none at all

Compliance fears keep teams frozen, even when logic-based solutions exist

40–60% of canceled patients never return without immediate action

We don't replace your system. We protect it from leaking money — with zero PHI exposure.

Our Story

Your Human Partner in Navigating The Future

Kevin Stratmann - Founder

Kevin Stratmann is a creative systems thinker and author of Shift Success with AI. He partnered with Ashok, a former software founder with several startup exits (Google, Dropbox), to build what major EHRs missed:

➡️ A lightweight, outside-the-firewall automation layer that protects revenue without disrupting clinical systems.

"They're not selling hype. They're solving real scheduling breakdowns — with tools that work where legacy systems can't."

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How It Works

The Logic Layer That Solves
the Real Problem

Almost all EHRs — from Epic down to Practice Fusion — were built to document care, not to adapt in real time. They track no-shows. They log cancellations. But they don't bring patients back. They don't rescue soft cancels. They don't protect revenue.

That's where SMOVR steps in. It runs quietly outside your EHR — catching missed opportunities, rescheduling automatically, and recovering lost visits without PHI access or workflow disruption.

FAQ

Frequently Asked Questions

Q1

Do you need access to our EHR or clinical data?

No. Our system runs fully outside your EHR. The platform connects to scheduling logic only — never PHI — keeping your compliance posture fully intact.

Q2

Will our staff need to change how they work?

Not at all. Once configured, the system runs in the background — auto-reallocating openings and reducing no-shows. No new portals. No new steps.

Q3

How is this deployed across multiple locations or specialties?

It's modular and scalable — from solo practices to national groups. Multi-location support and optional waitlist logic are built-in.

Q4

What about SMS compliance?

Already using reminders? You're likely pre-approved. If not, we guide your team through A2P registration during onboarding to ensure compliant delivery from day one.

Q5

How is pricing handled?

Pricing depends on your practice complexity, patient volume, and scheduling logic. Because this system directly protects revenue, it's designed to deliver ROI that far exceeds its cost. We'll share clear terms after a brief discovery — and only move forward if the value is unmistakable.

Still have questions?

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